The Online Digital Signature Way

A Digital Signature Blog

Month List

Blog List

E-Signature Q&A  #1 – When to Use Digital Signatures to Improve Business Results?

13 February 2018


Helping our customers improve their business is important to us. To accomplish this, we are innovative in our own thinking and agile in our approach. We have gained valuable insights from working with many different businesses over the years and through our E-Signature Q&A blog series we will share these insights with you.  


Questions: When should a business implement digital signatures to realize business success?


Answer:  Digital Signatures can solve for common issues that many businesses are facing today regardless of their size or industry.

The 4 most commons reasons to implement digital signatures are:

Slow and inconvenient customer experience.

Poor customer experience is becoming a huge barrier for growth for many businesses today. With the rapid change of customer expectations companies need to asses how easy is it for their customers (existing and potential) to interact with them. Paper driven business processes are slow and inconvenient for many customers as most don’t have printers at home. Customers expect for everything to be done digitally and effortlessly. We know a customer is more likely to choose a provider which offers a quick and easy digital only process, over a business which is still requiring to capture wet signatures.


New competition.

With technology innovation businesses are up against new non-traditional competition. To prevent loss of customers, successful businesses adapt quickly to by innovating themselves before it’s too late.


Cyber crime &  increasing compliance costs

With new technologies, there are also new types of misconduct, cyber crime and identity theft. As a result, governments have implemented additional compliance requirements and regulations (Know Your Customer) to tackle these growing issues. Secured Signing’s audit log and proof of identity technology provides business the tools and confidence to deal with both signature fraud and compliance requirements.

Inefficient processes.
Cost of paper, printing, courier and storage of information is going up. With increased competition businesses need to identify significant cost savings in their existing processes which are NOT adding value. Instead investing such savings into important research and development to stay ahead of the competition.

For more examples, go to our case studies page where you can download customer success stories.  


To stay up to date with the latest e-signature news, sign up to our blog.


Till next time,

John Webster


1 February 2018

Security underpins everything we do, it’s in our name, and with this passion in mind we continue to ensure we offer our customers secure digital signing technology. With increasing cyber fraud, document and user security is more important than before.

While the current digital signing process is already very secure, there is always room for improvement to avoid signature fraud. Secured Signing offers additional methods for proof of identity, resulting in enhanced security and identity validation. 

Video confirmation, driver license and passport ID Checks – document verification, RealMe and data matching can be included in the signing process in Secured Signing. Our video confirmation feature provides proof of who signed the document by capturing the identity of the signer in real time. The video recording captures the signer performing gestures specific to the document, which are then recorded in the document log. The location and password for the confirmation video are also contained in the signed document. To enhance security even further, a tamper proof mechanism of the digital signature ensures the video confirmation details cannot be altered without invalidating the signature. This complements the inherent authenticity and reliability of public key infrastructure (PKI) digital signatures.

Invitees can also verify their driver license or passport with ID Check process, with matching mechanism to document content as part of the signing process verifying ID documents as valid. Alternatively, select government online proof of identity platforms which are integrated with Secured Signing, such as NZ RealMe. 

Put simply, Secured Signing is a highly secure way to sign documents online. The combination of ease of use for the signer and absolute compliance confidence for the document owner is without peer.

Check out this quick video showing how video technology is used in the signing process

If you want to protect your business from cyber risk, be sure to contact Secured Signing today

Till next time,

John Webster


17 January 2018

Secured Signing continues to develop its digital signature and workflow platform with the latest 2018 release. This release is full of new enhancements and features, providing users the complete platform for online signing.

The new release includes the following functions:

We Sign Form Fields - You can now add Form Fields in the We Sign document preparation process. The document owner is  able to add the required form fields when preparing the document for signing. The invitee will be asked to fill in the fields before signing the document.

Secured Signing Automatically Recognises Form’ Fields in PDF Editable Documents - Now you can upload an editable PDF document in the We Sign and Form Filler functions. Secured Signing system will automatically recognise these fields and present them to be completed online.

Increased Signing Key length – Secured Signing user’s PKI Digital Signature signing key is now 4,096 bits.  We’ve also upgraded to SH2 cryptographic hash function with 384 bit in the signing process.. These  improvements mean Secured Signing has very high quantum computing resistance and enhanced document’s security for the long term.

Free Verification Service – Secured Signing’s free verification service enhancement allows you to verify signed PDF document with the trusted Digital Signature (PKI). You can validate that the document has not been altered after it was signed and also verify the signatories' authenticity. The Secured Signing free verification service is available online or offline on your desktop.

Please note: download the latest Secured Signing Root Certificate for any documents signed after January 6th  2018.

Signature Image -  System enhancement now support better image qualityand image transparency when drawing your signature on mobile device or desktop.  If the signature size is too small, the system will notify the invitee and request to redraw the signature.

Multiple Witness Signatures - At times a witness signature is required in several positions throughout a document. Now you can add multiple number of signatures fields in a document for the same witness.

Single Sign On (SSO) – Supports ADFS 4.x

Reroute Signing Invitations – Enable reroute functionality to your email invitations. This allows your invitees to forward on your signing request to another person.  For  enterprise users, you can limit the reroute function only to users within your organisation.

Combine Files – Upload several files in different formats to Secured Signing from your desktop or preferred cloud storage.  Secured Signing will merge them into one document ready for signing process.    

Documents Negotiation – Now you can use document negotiation when selecting Face to Face (F2F) signing process. Travel to meet your customers / invitees face to face and complete the document negotiation on your tablet. No need to print agreements to be signed. This is a popular functionality for users working in the real estate industry, especially for signing sale and purchase agreements.

Please don’t hesitate to contact our support team on for any further assistance or questions regarding this release.

Secured Signing’s goal in 2018 is to continue on delivering exciting enhancements and value adding features for our users.  Secured Signing is the one stop solution for all your signing needs.

Wishing you a happy New Year from the team at Secured Signing

Till Next Time

John Webster



We are often asked if our digital signatures are legally binding and have the same legal effect as pen and paper signatures. The answer is yes, they are!

Today, most countries worldwide have welcomed the use of electronic signatures as a way to move beyond a paper-based environment. They have passed legislation and regulations such as Electronic Transactions Acts regarding the signing of documents in electronic format. These Acts recognise the legality of digital signature and deem it to be a binding signature.

These legislations also create a uniform standard for all electronic transactions and require the following criteria to be met for a digital signature to be binding:

1.            Identification of signatory

2.            The intent for signing

3.            Signature creation is directly to the person signing and no one else

4.            Signatory is in sole control of the signing process

5.            Any changes to the signature or and changes to the document are detectable establishing data integrity.

Whilst there are number of ways to sign electronically, Secured Signing is considered to be the ONLY digital signing platform that complies and exceeds these requirements.

With Secured Signing’s trusted digital Signature solution, you will have peace of mind that you are signing digitally in the most secure way. 

As always, if you have specific questions, please get in touch and someone will contact you personally.  

'Til next time

John Webster


15 November 2017,

Many of our customers have asked us how do you know who signed the document? Who was behind the keyboard?

With security features such as two factor authentications, identification verification and SMS passcode, Secured Signing offers multiple levels of security to identify the signer.

Personalised PKI X509 Digital Signature technology means that once a document has been signed the document content is sealed and any changes to the document it will invalidate the signature.

To provide additional evidence to prove exactly who was behind the keyboard / device during the signing ceremony, we have created video confirmation as an add on feature, this records the person who is signing the document.

So how does video confirmation work?

To enable video confirmation with Secured Signing, you simply tick the box to add video confirmation to the signing process and the signee will be asked to record a video.

It will activate the camera device and will capture a short video of the signer and require unique confirmation gestures to be met. The video has a unique URL link and to watch the video you have to enter a password. These 2 elements are embedded in the document and become part of the document itself.

After signing you can watch the video and compare the person in the video with other forms of identification. Video confirmation provides you with additional evidence to prove the signers identity in case of a dispute.

Digital Signature with Video confirmation provides the strongest digital signature solution in the market. Secured Signing are the first in the world to combines both technologies.

With Secured Signing’s trusted digital Signature solution, you will have peace of mind that you are signing digitally in the most secure way. 

As always, if you have specific questions, please get in touch and someone will contact you personally.  

'Til next time

John Webster