11 October 2008
Automation is one of those popular business
And it makes sense why.
Who wants to spend all day seeing to
repetitive tasks that can easily automated?
Technologies like digital signing give
organisations better ways to engage with employees, finalise contracts and
build customer relations.
These tools bring benefits across all
Manage your Documents Digitally
to Save Time and Money
Functions like digital signatures and other
automated workflows can largely be grouped under Digital
Transaction Management – cloud-based applications to manage document-based
These solutions are quickly gaining traction:
Research shows more than 65% of businesses are moving towards ditching paper in
favor of digital processes.
Aragon Research also estimated this market would grow to
$US300m by 2020.
In this post, we’ll take a look at some of the
most practical ways this type of technology can help teams work better.
Improve Productivity with
Process makes perfect.
It’s a fact: businesses with clearly
defined processes perform better.
The thing with technology-based applications
is this: digital tools streamline processes that are already working well.
According to a Forrester survey, more than 40% of business
leaders adopt digital tools to improve efficiencies.
So, if you’ve got a well-structured workflow,
implement automations on the routine, repetitive tasks.
Salesforce, cloud computing software and CRM, helped McKinley Equipment to
generate 42% additional revenue by automating workflows.
Using its Customer Success Platform, sales
team work on a lead, convert the prospect and generate a customer quote from
one system. Once the order is placed, an email is automatically generated
detailing the next steps and thanking the customer.
2. Automate Follow Ups to Avoid Costly Contract Delays
How much time do you spend finalising a
Add on the time it takes to chase down a
signature, and you’re looking at days – even weeks - wasted.
Not only that, but poor contract
management - including missed
deadlines - can end up costing you up to
40% more for supplied services, according to estimates from KPMG.
The beauty of a digital-based platform is that
it will send out the reminders for you, so you never miss a due date again.
If you need to get a document signed, state
your due date and the system automatically sends out reminders for you until
the task is complete.
3. Reduce Delays with Data Accuracy
One of the biggest problems with the
paper-based processes is the potential for human error.
Incomplete documents or incorrect information
can add weeks onto the process, and they can be costly. More than 30% of the costs related to
contacts can be reduced if you eliminate contract inaccuracies.
Here’s how to use Digital Signing
to Meet Business Deadlines
Evolve Scientific Recruitment, an
Australian-based recruitment agency, has offices nationwide.
Documents often have to travel from candidates
to Evolve offices around the country.
Several pages need to be completed before the
candidate can even step on site.
The challenge with paper-based contracts was
that incorrect or incomplete contacts delayed employment.
They approached Secured Signing to reduce the
time it took to finalise the contract to better serve candidates and employers.
With digital signing software in place, Evolve
Scientific Recruitment added a business rule validation prompting candidates to
fill in all fields before the document can be sent on.
Candidates can also upload all their relevant
documentation to the pack and complete the process anywhere, from any device.
A signing process that can take as quickly as
Read the full case study on Secured Signing’s website.
4. Easy Integration for the Best Customer Experience
There’re two important things you need to
consider when selecting a digital signing solution:
To gain a better idea of what’s on offer, you
can have a look at the platform’s API (application user interface).
Leading digital signing solutions will make
use of advanced personalised X509 PKI Digital Signature technology, increasing compliance
and reducing business risk.
It should also be easy to integrate your
existing system with the platform.
An open API eliminates the need for your
customer to sign into yet another login interface.
In practical terms, it means your client
doesn’t even know they’re being routed via the digital signing software.
You can read more about Secured Signing’s API here.
5. Additional Party Notifications with Real-Time Updates
The contract lifecycle has several stages.
Once a document has been signed, this usually
triggers a new process with a different team.
Additional part notifications are useful in
the following cases:
A copy of the signed contract
might need to be archived with the records team.
Payroll may need to start its own
procedures once an employment agreement has been finalised.
Maybe you have to keep your
manager posted on the progress of signing.
You can have the digital signing platform send
real-time notifications to any number of additional parties throughout the
If you configure these notifications, it’s one
less step for you to manage manually.
Document management can be a time-consuming
process. But it’s the backbone of your business.
Organisations that don’t embrace digital tools
may get left behind with outdated processes that block growth.
Finding the right digital signing solution
lets you automate routine, resource-intensive tasks, so you can focus on adding
value and pushing the business forward.
Till next time,