20 December, 2012
The festive season is almost here, and in its spirit, I decided to dedicate the last blog of 2012 not to recent research of advanced electronic signature developments, but rather to the invaluable human element and interactions that are both the outcome and the fundamentals for any company that wishes to achieve success or business growth in the online world.
John Naisbitt once said: “The most exciting breakthrough of the 21st century will not occur because of technology, but because of an expanding concept of what it means to be human.”
Naisbitt’s conscientious phrase can be interpreted in the commercial world in several ways: in association to interactions with our online users, work associates, and employees, or simply in accordance to the understanding that identifies and recognises the considerable importance, change, and challenge presented in the wake of the latest advanced technologies.
A while ago in a radio interview, Noah Arceneaux, Media Studies Professor at San Diego State University, explained that the new electronic communications raise similar questions and trials to those that once arose concerning the telegraph and the telephone. He sees this phenomenon as a positive latest iteration of an ongoing continuum.
So, what the past has taught us? Have we already figured out best practices and acceptable rules to apply when we are working in the electronic environment? Well, I think the correct answer lies in this continuum as well, and is an ongoing process.
While scholars, theoreticians, and business experts are continually working hard to provide us with evolving best solutions, our focus - particularly when communicating and building working relationships is to:
- Offer trust, confidence, and fair dealings
- Be truthful with our solutions and answers
- Be open to hear / learn new ideas, and flexible to consider and adapt them
- Acknowledge, accept, and respect diversity
- And above all, treat others the way we would like to be treated.
Wishing you and your loved ones a Merry Festive Season and a Happy New Year,
Till next time,