The Online Digital Signature Way

A Digital Signature Blog

Month List

11 September 2014

Shifting from product-centric to service-centric is a multi-year undertaking and the longer a company fights it, the further behind theywill fall.” Mike Kavis, Forbes.

Whether you think Kavis is exaggerating, or you heartily agree with his words, there is no doubt his description of ‘Mission critical applications to the cloud’ do echo the challenges and dilemmas many businesses are facing these days.

A new study ‘Business Agility in the Cloud’ (1 September, 2014), surveyed 527 Harvard Business Review readers from midsize to large companies around the world. The results revealed that 70 percent of participants have already adopted a type of Cloud application; with 74 percent declaring that cloud computing provides their organisation with a competitive advantage. Furthermore, another significant shift was identified: the growing trustworthiness of businesses in the security level cloud computing technology provides. Almost two-thirds (65 percent) reported neutral to significant positive effect on security.

Thomas Reuter’s science unit searched for ten predictions of the most significant scientific innovations that will occur in the next ten years. Analysing scientific and academic papers along with news and commercial articles, their review (July, 2014) concluded the future technological world will be (in their own words) “digital everything by 2025.”

Secured Signing, the Australasian market leader of secure X509 PKI digital signatures and e-Forms completion in the cloud, reflects the above change with its significant growing number of customers, from a variety of industries. Bill Cashman, HR Manager Australia, H&R Block (world’s largest tax services provider) says: “It’s a new way of doing business, but it’s really sped up our recruitment process and provided some great efficiencies without causing any technical headaches to implement. Paper was the bane of our lives, and we had been looking for a reliable and secure way to sign electronic documents for some time. Secured Signing’s solution ticked all the boxes. We didn’t have to change to or buy a specific HR system; it is an extension of our existing systems, so it was agile, quick, and easy to set up with great support from the Secured Signing team.”            

Nelson Jackson’s words summarise it best: “I do not believe you can do today’s job with yesterday’s methods and be in business tomorrow.” 

Till next time,

Cheers, John.


1 July 2014

In a recent interview (June, 2014), Dave Aron, Gartner’s Vice President has commented on Gartner’s 2014 global CIO survey “Taming the Digital Dragon: The 2014 CIO Agenda”, that explored current issues faced by IT leaders.

According to the report, matters on hand are actually different between countries, and even regions: “The ways businesses and public sector agencies use information and digital technologies are getting more entwined with their economic, regulatory, and competitive contexts, as well as with the state of their business and digital maturity. This is a function of every aspect of every business becoming digital – every process, every employee, every business leader, every customer, every interaction, every moment. Just as our businesses are unique, our digital footprints are becoming all the more unique.”

The worldwide survey was conducted at the end of 2013 and included 2,339 CIOs in 77 countries, with more than $300 billion in CIO IT budgets. Asked about significant changes from 2014 onward, 70% of CIOs reported their intention to change their technology, 25% declared they’d already made substantial investment in public cloud, and the majority of them forecast more than half of their companys’ businesses will be operated in the public cloud by 2020.    

Secured Signing, Australasia’s leading provider of PKI Digital Signature technology for secure fill-in and eSigning of documents, provides an excellent example of the above with its innovative offering of the eSign Kiosk that was developed to meet the unique requirements of our ever-valued customers. The eSign Kiosk grants businesses that use Secured Signing’s eForm and eSigning workflow the ability to share their electronic processes with their walk-in customers.

The new feature enables the business representative to log-in at the workstation and invite a walk-in customer to fill-in and promptly sign online the required electronic forms which are then counter signed by the rep who declares the identity of the walk-in customer has been checked. This latest technological development enables financial services, HR and recruitment companies, and any sales organisation the ability to approach customers in varied environments while enjoying the advantage of a highly secured Personalised X509 PKI Digital Signature technology that meets their specific business needs.            

In order to maximise the latter, we should always remember Bill Gates’ words: “The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.”  

Till next time,

Cheers, John. 


3 June 2014

Growing awareness of the significant role of IT within government agencies is nothing new, but few in the industry anticipated the significant development that took place a couple of days ago: the Australian Federal Government announced its new budget for 2014-2015 that approves about $1.26 billion in ICT investment: a jump of almost 40% compared to its 2013-2014 budget (The Australian, May 2014).   

On top of that, the Queensland State Government just introduced its compulsory “cloud –first” policy in which, according to Queensland Technology Minister Ian Walker, government agencies who look for services are required to examine cloud solutions first. During his interview with The Australian (27 May, 2014), Mr. Walker acknowledged not all services will suit a cloud technology model, but he emphasised those who won’t include a cloud alternative in their ICT purchasing process would be asked to clarify their decision.

Forrester’s recent overview (19th May, 2014) stresses the above and suggests the test for cloud computing be shifted from ‘understanding the technology’ to ‘selecting the right partner’. According to their report, the following cloud computing characteristics will define the quality of a chosen solution “agility, autonomy, scale, flexibility and pay-per-use”. 

Secured Signing, the Australasian trusted personalised digital signatures cloud solution, fulfils each and every one of their conditions:

  • Agility – Online signing process and data collection (when completion of forms is required) takes minutes instead of days or even weeks, which in return speeds-up business processes and operations  
  • Autonomy – Account holder has sole control over use of system: e.g. decision about number of users/ invitees, number of documents signed, position of signatures, time management, etc.     
  • Scale – Ability to increase number of documents, e-Signatures, and users instantly and without the software hassle    
  • Flexibility –
  • Variousplans to suit different needs
  • Multiple numbers of users / documents
  • Sign on any device
  • From anywhere, at anytime
  • Pay-per-Use Secured Signing’s popular and unique ‘Pay as you Go’ plan for businesses and individuals offers the true value of Software as a Service the ability to pay only for what is needed and used

And as the famous proverb says: “A promise is a cloud; fulfilment is the rain.”   

Till next time,

Cheers, John


7 May 2014

Albert Einstein once said: “The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking.”  

The above is as true and applicable today as it was in the past; it applies in our private life and business environment, and especially regarding the usage dynamics of technology. Would you consider going to the nearest store to look for today’s newspaper if you want to be updated with the latest news? Or, would sending a letter be your first idea for regular communication with your customers or business partners?!

The Pew Research Centre recently released a chart showing ‘The Ever Accelerating Rate of Technology Adoption’ (March, 2014). In addition to its interesting results, the report was further extended to experts’ predictions on the future of the digital world by 2025 which they describe as “a global, immersive, invisible, ambient networked computing environment”

The selection and adoption of new technologies is usually followed by a diffusion stage in which the technology spreads to general use and integration. The endorsement of government agencies often signals a broader recognition and acceptance. The IRS, the USA government agency responsible for tax collection and tax law operation, recently issued a new set of conditions and requirements regarding the enforcement of electronic signing for Individual Income Tax Returns (March, 2014), while the USA Federal Housing Administration (FHA) last month announced the acceptance (effective immediately) of electronic signatures on mortgage-related documents (April, 2014). These are prime examples of what we are currently experiencing with the increasing approval and implementation of our digital signature solutions.   

As Australasia’s leading online service provider for customised eForm and Personalised X509 PKI digital signatures, the Secured Signing team sees daily growth in the number of organisations and businesses (of all sizes) who wish to utilise a secure, compliant, competitive, and easy to adapt Software as a Service (SaaS) solution.

The electronic completion of documents and online signing boosts their efficiency and productivity, enhances cost reductions, offers flexibility of location and time zone, eliminates any software hassles, and promotes a greener paperless environment.

Till next time,

Cheers, John.


10 April 2014

Choosing the right business supplier in any given industry usually involves a process of thorough research and successful trials that show clear benefits to the organisation. The favoured supplier must demonstrate what they can do that others can’t; they must offer a proven quality of their product/service and the skills of their people, and present credible results.

A good example of this was provided by Peoplebank recently when they implemented the Secured Signing SaaS solution. Peoplebank, Australia’s largest IT and specialist recruiter, has chosen to replace its lengthy back office paperwork with Secured Signing’s prompt, efficient, and highly secure technology. Secured Signing’s Personalised X509 PKI Digital Signature allows Peoplebank to automate and manage many of its contract preparation processes - including the pre-loading of sensitive contact information (i.e. TFN, Tax File Numbers). Early results show savings of around an hour-and-a-half with each new contractor placement. 

With Secured Signing, Peoplebank’s sales team is now able to upload an onboarding electronic package that is sent to the contractors and includes workflow, due date for sign-off, and particular contractors’ job guidelines. Contractors can securely and instantly fill-in and eSign the forms from anywhere, at any time, and no longer need to travel to Peoplebank’s offices or print or scan the forms. Information gathered is accurate, and all parties involved receive the complete and signed forms in a PDF format along with a detailed audit trail.

Peoplebank’s CEO, Peter Acheson, commented saying: “New technology and practices are developed constantly, and getting precisely the right mix of skills and experiences on board can make all the difference...we ‘re  excited by opportunities to spend less time on the back-end and more time on high-value aspects of our work. Secured Signing is helping our recruiters do just that...”  

And as Steve Jobs once said: “Design is the fundamental soul of a man-made creation that ends up expressing itself in successive outer layers of the product or service.”

Till next time,

Cheers, John.