The Online Digital Signature Way

A Digital Signature Blog


Month List

15 November 2017,

Many of our customers have asked us how do you know who signed the document? Who was behind the keyboard?

With security features such as two factor authentications, identification verification and SMS passcode, Secured Signing offers multiple levels of security to identify the signer.

Personalised PKI X509 Digital Signature technology means that once a document has been signed the document content is sealed and any changes to the document it will invalidate the signature.

To provide additional evidence to prove exactly who was behind the keyboard / device during the signing ceremony, we have created video confirmation as an add on feature, this records the person who is signing the document.



So how does video confirmation work?

To enable video confirmation with Secured Signing, you simply tick the box to add video confirmation to the signing process and the signee will be asked to record a video.

It will activate the camera device and will capture a short video of the signer and require unique confirmation gestures to be met. The video has a unique URL link and to watch the video you have to enter a password. These 2 elements are embedded in the document and become part of the document itself.

After signing you can watch the video and compare the person in the video with other forms of identification. Video confirmation provides you with additional evidence to prove the signers identity in case of a dispute.

Digital Signature with Video confirmation provides the strongest digital signature solution in the market. Secured Signing are the first in the world to combines both technologies.

With Secured Signing’s trusted digital Signature solution, you will have peace of mind that you are signing digitally in the most secure way. 

As always, if you have specific questions, please get in touch and someone will contact you personally.  

'Til next time

John Webster


11th September 2017

Secured Signing has been named in the top 3 best electronic signature solutions currently on the global market.  Adam Marshall from Tech Radar Pro describes Secured Signing as “one-stop digital signatures service to get to the all important dotted line as soon as possible”.

Marshall also writes “We're impressed by the sheer amount of extra services it offers. For example, there's a video confirmation feature where you can identify the signer and prevent any document tampering (if that's a concern). You can invite others to sign and there’s an even option for document negotiation”.

Secured Signing stood out on top for its cost effectiveness compared to Docusign and Adobe eSign. “Secured Signing is more cost effective software than the above two eSignature solutions. We also like that it's easier to customise your package and get better value as you add more users”.

Our ethos is to make our full service suite available for every single customer without charging extra. We know that for all businesses, regardless of industry or size there will come a time or scenario where one of our extra services will be of benefit. For instance, our world first Video Confirmation feature can be used to complete customer due diligence and comply with know your customer regulation (KYC) – this means our customers are completely enabled to run an efficient and paperless business.  

Open a FreeWay account today to try for yourself the best one stop digital signature solution - take out the inconvenience of physically signing paperwork.

Click here to read the full article in Tech Radar - Top 5 best e-signature apps and software solutions

Till next time

Cheers, John


General

August 30, 2017

Tim Osborn, of Osborn Law, wrote recently in the Newcastle Herald about a court case that highlights the risks in relying on scanned signatures as a form of signing. It's a reminder that if you need to sign, then you should sign with a tamper proof digital signature that is unique to you and your document. Nothing else is worth the risk.

In the case in question, an electronic image of the signature was readily accessible on the corporate network. The court held that documents signed by simply pasting the image into a document, were not legally binding. It was not possible to demonstrate that the owner of the signature had personally applied their signature to the document or given their explicit consent to do so. The result was a loss of business and a costly court case. It could have all been avoided by using a digital signature service such as Secured Signing.

Signing a document using Secured Signing is as a simple click to sign process that differs from scanned signatures in a number of really important ways.

The first is that Secured Signing gives you an automated log of every action performed in the signing process. This is one of the key pieces of advice Mr Osborn gives in his article.  Good quality record keeping is invaluable in demonstrating that a signed document is evidence of a legally binding agreement. Secured Signing completely automates the logging of every action so your people don't have to waste their time, keeping manual records of who did what and when.

The second is validating the identity of your signer. A key problem in the case referenced is that it could not be demonstrated that the person who applied the signature to the document was the owner of the signature. Secured Signing creates unique credentials for each person who will sign your document that only they can access. Adding video confirmation to your signing process captures a brief video recording of the person signing your document, to give you a signed document that cannot be reasonably challenged.

The final thing I'll mention is the inherent authenticity and reliability of PKI based digital signatures. A digital signature is much more than a graphical representation of a person's signature. It provides sophisticated methods to seal the signed document from tampering and creates an irrevocable, unforgeable and no transferrable link between the signer and the document.  

As you know, inviting people to sign your documents with Secured Signing is quick, simple, inexpensive and reduces your risk. Share with your friends and colleagues that they too can enjoy the benefits Secured Signing, help us spread the word and they can be signing documents online today with one of our Freeway evaluation accounts.

‘til next time

Cheers, John 

 


General

June 6, 2017

Financial services companies must know who is signing their documents. If there is any doubt that the correct person has signed the loan, agreement, authority to proceed, or whatever the document may be, the business leaves itself open to fraud, is exposed to unnecessary risk and faces the possibility of loss, not to mention becoming non-compliant with 'Know Your Customer' legislative requirements. Secured Signing provides the most robust verification of signer identity with the world first use of video confirmation as part of the signing process.

Online signing by its nature provides much stronger confirmation of who is signing your documents than simply sending documents by post or email and taking it on faith they have been signed by the correct person. The addition of video recording of the signer, in a way that is uniquely and irrevocably tied to the document being signed, provides a degree of confidence in signer identity that cannot be reasonably challenged. It is a genuinely innovative approach that provides a degree of confidence in identity that is unmatched by any other signing method. It builds on the already robust authenticity of the underlying PKI Based digital signatures used by Secured Signing and existing additional identity verification tools such as two factor authentication and identity document searches.

Let's drill into how the process works to really appreciate how robust and reliable this new approach is.

Video confirmation is quick and simple for the signer. They are asked to activate the camera on their device and record themselves performing specific gestures. It takes less than 10 seconds. The required gestures are specific to the document being signed, recorded in the document log and are analysed in real time. The nature of the verification and the changing requirements make it impossible to pass the verification using an image or pre-recorded video. Video confirmation provides much stronger confirmation of identity than static biometric verification such as facial or fingerprint recognition.

The confirmation video is retained in a secure, encrypted repository. The signed document contains both a reference to the location of the video confirmation and the password required to access it. The tamper proof mechanisms inherent in PKI based digital signatures means neither the reference nor the password can be modified, without invalidating the signature. All documents signed with Secured Signing can be verified independently to confirm the document content is unchanged. Video confirmation enhances the inherent security and authenticity of PKI based digital signatures with the recorded video of the person signing the document.

Video confirmation is available to all Secured Signing customers now. Once enabled in My Settings, the option to require a signer to provide video confirmation is available on the signing workflow screen. You can try Secured Signing, including video confirmation of identity for free.  Register for your account now.

'Til next time
Cheers, John


March 21, 2017

Independent verification of signed documents is so important.  We know it is one of the key reasons people choose Secured Signing. It is the reason Secured Signing uses a personal PKI digital signature for every document signed. The signed document contains everything needed to verify the document is authentic and reliable. We don’t need to keep a copy of your document so we don’t.

But accidents happen and on occasions people can forget to save their signed document somewhere safe. Secured Signing now provides the option to keep an online or cloud based archive of all signed documents.

It’s your choice to enable the cloud archive option. In My Settings it is simply a case of turning on the cloud storage option.  For enterprise accounts you can choose to enable cloud storage for all accounts or just some.

With cloud storage enabled, when the singing process is complete and the document is removed from Secured Signing, a copy will be saved to the cloud. We use a specialised service provider for the storage and documents are held in an encrypted format for peace of mind.

The My Documents page provides a complete history of all the document you have added to Secured Signing. It shows you a summary for each document and the option to display the log or audit trail for each document. If you enable cloud storage, you will also be able view the signed document.

The optional cloud storage service is offered to Secured Signing customers at no additional cost.

Another great option to ensure you never lose a signed document is to setup a default completion recipient. Adding your records team as the default completion recipient means that Secured Signing will send them a copy of all signed documents automatically without you having to remember. You may also be able to use the email address for your recordkeeping system as the completion recipient.

Til next time,

Cheers John


General